I applied online. how would you communicate to change situation ? Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs. When you register or purchase through links on this page, we may earn a commission. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. Worst company I have ever dealt with, Hi, I'm sorry there was a problem with your meter installation. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Approximately two weeks from first interview to job offer. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. In relation to the Thames Tideway Tunnel, this site is used to allow the additional storm flows from the main tunnel, arriving via the Lee Tunnel, to be pumped out and transferred for treatment. Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. What are the steps along the way? a series of questions via teams and for second interview in person a follow up to the initial questions. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. I was also given a situation to assess my knowledge. There has been a leak outside of my house for months. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. Be the first to find this interview helpful. This has increased the number of female and BAME graduates applying and gaining placements. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. They told me to continue paying the full amount until then. They are very supportive. All products and services featured are independently selected by WikiJob. Not ideal for a job considered an entry role. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. So I STILL HAVE A PROBLEM! While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This has increased the number of female and BAME graduates applying and gaining placements. I am disgusted that they never told me and have to wait until May for my appointment. Date of experience: February 13, 2023. All rights reserved. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. Why do you want to join Thames Water. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Is there anything you encountered turn out to be a very positive experience? We have had to have two surveys for drains relating to our house. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. (He also wanted to take photos of our washing machine and dishwasher. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. If you can have a unique take on some of them, they will be impressed. I applied online. Building a career is valued by Thames Water. I'm sorry one of our vehicles has been causing an obstruction. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Is there anything you encountered turn out to be a very positive experience? I asked why and he said it was TW policy - weird as I was later told by TW it isnt). The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Asking about engineering interest/where it stemmed from. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. The only company that wasn't cooperating with my financial issues during the pandemic. You will have to email the slides in advance for them to be set up. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Two stage process and introductory call. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. What is the interview process like at Brief SNL style assessment followed by a video interview which is Over zoom , interviews are fine until you get to the screening. Received detailed, actionable feedback after R1. Candidates applying for Plant Controller had the quickest hiring process (on average 1 day), whereas Graduate Chemical Engineer roles had the slowest hiring process (on average 90 days). Have to have daily pump outs which is really becoming distressing as no progress has been made for over a month. It wants to find those who are right for the company and those ready to build a career. I interviewed at Thames Water. Was well prepared for questions. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. The process took 3 weeks. from Thames Water employees. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. ( disability) They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Any response may be made by phone or by writing. I applied through other source. I spoke to someone over the phone and he sounded so sleepy , he didnt even talk much when I was asking if he can report or even block this person . I interviewed at Thames Water in Jul 2022. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. I am now complaining. salary, working time, benefit, .. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What is the interview process like at Thames Water? Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. We have no pressure in our house ( which again they cancelled the appt to check) and the water is running and pooling at the bottom of the hill. Through Microsoft team for 45 minutes with two interviewer. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. Do you have the right to work here? Asked 10 November 2018 2 answers Answered 3 April 2019 - Leakage detectionor (Former employee) - Kidlington Telephone communication Upvote Downvote WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. Avoid this god awful company. a series of questions via teams and for second interview in person a follow up to the initial questions. The process took 3 weeks. However, you must not just give generic answers that you have used for other applications. They appear to have a non-existent specialist team, who always no show. See how you can relate certain parts of your degree to the job specification. Explain how your previus experience is related to the job applied for. Commonly asked questions, as reported by candidates. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. Asking about engineering interest/where it stemmed from. The process took 3 weeks. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Have you undergone the assessment center yet? Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All handled directly by the hiring manager which was refreshing. 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